Shipping policy

Shipping Policy

BERAURA currently ships eligible orders within the United States only. Orders are fulfilled from BERAURA's third-party fulfillment partner in New Jersey.

Processing and delivery

Orders are generally processed on business days. Estimated delivery timing is shown at checkout when available. An exact handling-time commitment will be added after BERAURA's fulfillment partner confirms its processing schedule.

Delivery estimates are estimates, not guarantees. Carrier delays, severe weather, holidays, address problems, and other circumstances outside BERAURA's control may affect delivery.

Shipping charges

Available shipping options and charges are calculated and shown at checkout based on the order and destination.

Orders that do not qualify for an available shipping method cannot be completed through normal online checkout. For assistance with a larger order, contact info@beraura.com before ordering.

Addresses and tracking

Customers are responsible for providing a complete and accurate shipping address. Contact info@beraura.com promptly if an address correction is needed. An address cannot necessarily be changed after fulfillment has begun.

Tracking information will be sent using the contact information associated with the order when it becomes available.

Damaged or incorrect deliveries

Damaged or incorrect orders must be reported to info@beraura.com within 7 days after delivery. Include the order number and photographs of the product and shipping packaging.

For a verified damaged or incorrect shipment, BERAURA will cover the approved replacement or refund and reasonable return costs when a return is required.

Contact

Invinoveritas LLC
1214 W Boston Post Rd
Mamaroneck, NY 10543
info@beraura.com
beraura.com

This business address is not an authorized return address. The authorized return location and return instructions will be provided after a return is approved.